The Pharmacy First service allows you to get advice and treatment for several common conditions without needing to book a GP appointment first. This service is available through the NHS and is designed to help you access care quickly and conveniently.
Pharmacists are highly trained healthcare professionals who can assess symptoms, give clinical advice, and supply certain prescription-only medicines when appropriate. For many common illnesses, your pharmacy should be your first place to go for help.
Why use Pharmacy First?
Using Pharmacy First means you can:
- Get treatment faster, often on the same day
- Avoid waiting for a GP appointment for minor illnesses
- Receive expert clinical advice from a trained healthcare professional
- Be directed to a GP or another service if needed
Most pharmacies offer private consultation rooms and you usually do not need an appointment – you can walk in or contact them directly.
What conditions can pharmacies treat?
Pharmacists can assess and treat a range of common conditions, including:
- Sore throat
- Earache (in children and young people)
- Sinusitis
- Infected insect bites
- Impetigo
- Shingles
- Uncomplicated urinary tract infections (UTIs) in women
If your condition is not suitable for pharmacy treatment, the pharmacist will advise you on the next steps.
What treatment can pharmacies offer?
Depending on your symptoms, pharmacists may provide:
- Clinical advice and self-care guidance
- Over-the-counter medicines
- Certain prescription medicines (when clinically appropriate under Pharmacy First)
When should I still contact the GP practice?
You should contact the GP practice if:
- Your symptoms are severe or getting worse
- You have a long-term condition that is affected
- The pharmacist advises GP review
- Your condition is not covered by Pharmacy First